Your company cannot afford to go idle. It can be a system crash or software problem, network issue, a quality help desk and online IT support service will make sure that your team is productive and secure. At Netcom, we merge the strength of a managed service provider (MSP) together with 24/7 remote technology support to ensure your operations are always maintained.
Our certified IT professionals provide rapid-response times, proactive controls and scalable solutions based on the requirements of your company. Whether you need troubleshooting of your hardware or protection of your cloud setting, our remote tech support business is available to assist.
Our help desk as a system of support services will minimize downtimes, decrease the cost and enhance productivity.
around the clock coverage to quick IT glitches.
Fix issues before they cause downtime.
Flexible services with transparent pricing.
Experienced experts who understand your business.
Get the full range of IT management of infrastructure and cybersecurity to 24/7 monitoring and day-to-day maintenance. With our fully managed information technology services in place, your systems are always safe, efficient and expandable, just the way you would prefer to have them.
Work together with our accredited professionals to improve your internal IT team. We offer 24/7 monitoring, support and advanced tools - the flexibility and scalability of a full IT department at a fraction of the cost.
Outsource your day to day IT activities and cut down on the overhead and enhance reliability. We provide help-desk, cybersecurity, and proactive monitoring (monitored by professionals) to our outsourced IT support.
Gain access to high quality technicians anywhere across the country. Our remote services monitor your systems to ensure that everything is running smoothly, via encrypted remote connections as well as online troubleshooting.
Give professional responsive support to your employees. Our help desk services are being supported through the advanced ticketing system which helps to keep track of every issue and prioritize and solve them within the shortest time possible to maintain high productivity and eliminate any downtime.
Netcom is your reliable Managed Service Provider (MSP) and it aligns technology with business strategy. We provide the knowledge and insights to your business that it needs to survive in the realm of infrastructure planning, compliance and cybersecurity.
There is an increasing threat of cybersecurity.We undertake the role of a security service provider who secures your systems through firewalls, antivirus, intrusion detection and compliance monitoring.
Having problems with PBX or VoIP systems? We offer comprehensive VoIP and PBX service including services on how to consolidate amongst various PBX VoIP service operators in order to achieve higher efficiency.
Our help desk addresses licensing, installation, and update issues with software, as well as, addressing physical device repairs and upgrades.
Posted on Elizabeth Fonseca2025-09-30Trustindex verifies that the original source of the review is Google. Netcom is definitely a company you can trust! They are very knowledgeable, patient, and take the time to explain everything clearly.Posted on Julio Salazar2025-09-25Trustindex verifies that the original source of the review is Google. Excellent company! Dago and his team are reliable, professional, and always quick to solve issues. Great customer service and trustworthy team. Highly recommended.Posted on Ozzie Herrera2025-09-25Trustindex verifies that the original source of the review is Google. Dago and his team are absolutely excellent! They treat you with kindness and compassion, and the service is truly amazing. I highly recommend them to anyone in need of their services. Five stars isn't enough - they're the best! 🌟Posted on Nicholas Herrera2025-09-17Trustindex verifies that the original source of the review is Google. NETCOM Business IT Solutions has been an outstanding partner for our IT needs. Their managed support is reliable, proactive, and always responsive. We have peace of mind knowing our systems are in expert hands.Posted on Matt H2025-09-15Trustindex verifies that the original source of the review is Google. Dagoberto and his team have been a reliable source for my home’s security cameras. I will definetly be hiring them again.Posted on Edward Novoa2025-09-15Trustindex verifies that the original source of the review is Google. The things I look for in great companies are outstanding customer service and professionalism—and NETCOM far exceeds expectations in both! With the ever-changing landscape of technology, they stay ahead of the curve and make it extremely easy to understand all the technical lingo.Posted on Jisbely Jimenez2025-08-27Trustindex verifies that the original source of the review is Google. The BEST IT team you will ever find!!!!!!!! Netcom Business IT Solutions has been a total game-changer for us. From day one, their entire team has proven to be reliable, professional, and genuinely caring. Whenever I call, no matter how small or urgent the issue, they are always there with the right solution and the kindest attitude. Dagoberto, the owner, is truly one of the sweetest and most attentive people you’ll ever meet. He leads with heart and makes you feel like you’re their #1 priority every single time. His crew is just as amazing—Will, Gio, Bernardo, and May are absolute stars. They’re knowledgeable, efficient, and always go above and beyond to make sure everything runs smoothly. What really sets them apart is their reliability. In the world of IT, that kind of peace of mind is priceless. You know that when you call Netcom, you’re going to get the help you need quickly, without the runaround, and with a smile. If you’re looking for an IT solutions team that feels like family, delivers excellence, and always has your back, Netcom Business IT Solutions is the one. I couldn’t recommend them more highly.Posted on John Gavenas2025-01-15Trustindex verifies that the original source of the review is Google. Excellent work, timely and knowledgeable service! Highly recommended!
Satisfied Clients
When you join Netcom as your managed service provider what you get is not just IT support it is business empowerment.
We also do not simply tell you about the problems you are facing, unlike other managed service providers, we work to develop solutions specific to your requirements.
Healthcare IT Support – HIPAA compliant and manage Patient’s data securely.
IT Services – IT Support for education e-learning platforms and classroom technology.
Small Business IT Help Desk – Cost Robust IT mxtures as business grows.
IT Solutions for Business – All Solutions from complex infrastructure to robust security.
Managed service providers are third-party IT providers that deal with day to day technology requirements like monitoring, security and help desk services.
A help desk is usually used to address end-user related problems such as software problems and IT support involves wider technical management such as servers, networks and cybersecurity.
This is an MSP which is focused on guarding business against cyber risks and provides such services as firewall administration, intrusion warning, and compliance.
Yes! Our remote tech support services are also accessible after business hours just like many other companies such as weekends and holidays.
Absolutely. We are an expert in the management of more than PBX VoIP service suppliers to easy the communication and give reduction in cost.
On average, it takes us less than 15 minutes to respond to a request thus your business has few downtimes.
Yes. Our small business IT help desk services are designed to save money and fit the needs of small businesses, upstarts and mid-sized companies.
Our clients include healthcare business, education business, finance business, retail business, and enterprise business. All solutions are tailored to the needs of your industry.
Yes. We encourage hybrid workspaces, and there is no difference in IT service to both office and remote teams.
Since we integrate local support in New Jersey with nationwide remote support, we provide affordable, reliable and personal IT services.
Remote managed IT services enable the companies to outsource the maintenance and monitoring of the technology infrastructure and support to a third party provider. IT professionals manage the update, security, back ups and troubleshooting through secure remote access. This initiative speeds-up downtimes, saves expenses and guarantees that systems continuously run, without on-site personnel necessities.
Make your partner a business partner that shares your concern about the technology. It is time to develop a smarter, more dependable IT foundation - collectively. Call us and learn how our Managed IT Services can make your business successful.
305-822-9055
info@netcomonline.com
15800 Pines Blvd, Suite 3019, Pembroke Pines, FL 33027
Netcom is your trusted partner for reliable technology, expert support, and long-term business success.
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